FAQ


A quick guide to using our store and all the questions you may need to know:

 

Who are Curvaceous Beauties?

We are a small family company who have been trading for 13 years and are specialists in the plus size lingerie field. If you need us you can ring us (no phone menus just real people) or use our live chat

How long does delivery take and how much does it cost?

We have several delivery options:
Standard by courier – 3-5 working days - FREE for orders over £50
Standard by courier – 3-5 working days - £3 for orders under £50
Next day – order by 1pm - £6 (Monday to Thursday) (Orders after 1pm on Thursday are delivered Monday)
Saturday delivery – order by 1pm Friday

We ship overseas all over the world - please visit our delivery page for prices and timescales.

How can I pay?

Credit/debit card, Paypal, Apple Pay, Google Pay, Amazon Payments, Pay by phone.

Can I pay in installments?

Yes simply choose 'checkout with card' at checkout and choose the 'buy now, pay later with Klarna' option. This will then show you how much you will pay in 3 easy installments. Minimum order £35 for installments.

What is your returns policy?

You can return most items within 14 days of receipt. Obviously with the nature of our products our policy is quite strict as you would expect to protect us and you so please visit our returns info page for full details

Is your packaging discreet?

100% yes – there is no mention of Curvaceous Beauties, lingerie or underwear on any outer packaging

Is your sizing small like a lot of other lingerie retailers?

No order your normal size. We have very few returns and a confident of our sizing

What do I do if I have a complaint?

We want you to be happy however, should you feel the need to complain please call 020 7310 8471 or 07535 784601 or use our chat serviceCall 020 7310 8471 or 07535 784601 or use our chat service - if we cannot resolve your issue you may also email us info(at)curvaceous beauties.com (replace (at) for @ or use snail mail: Curvaceous Beauties. Unit 130. Great Cambridge. Cheshunt. Herts EN8 9ES.