FAQ


A quick guide to using our store and all the questions you may need to know:

Who are Curvaceous Beauties?

We are a small family company who have been trading for 13 years and are specialists in the plus size lingerie field. If you need us you can ring us (no phone menus just real people) or use our live chat

How long does delivery take and how much does it cost?

We have several delivery options:
UK standard – 3-5 working days FREE for orders over £40 (for orders under £40 it's just £3)
Next day – order by 1pm - £6 (Monday to Thursday) (Orders after 1pm on Thursday are delivered Monday)
Saturday delivery £12 – order by 1pm Friday

We ship overseas all over the world - please visit our delivery page for prices and timescales.

How can I pay?

Credit/debit card, Paypal, Apple Pay, Google Pay, Amazon Payments, Zip interest free credit or Pay by phone.

Can I pay in installments?

Yes it’s very easy. Add your items to your cart and continue to checkout the simply choose Zip as your preferred payment type. If it’s the first time you have used part pay they will ask you for some details and they do a quick ID and credit check. When approved your instalment schedule will be shown. *There is no interest charged. You pay one quarter with order and then 3 equal payments for the next 3 fortnights until your items are paid in full. Payment is taken from your credit or debit card so there are no forms or direct debits to be set up.

Zip is a trade name of Silver Sapling Finance Limited, registered in England & Wales - company number 11502649 and registered offices at 1 Fore Street, London, EC2Y 9DT, UK. *Interest may be charged if you do not pay according to your schedule. For more information, visit www.partpay.co.uk/faq

What is your returns policy?

You can return most items within 14 days of receipt. Obviously with the nature of our products our policy is quite strict as you would expect to protect us and you so please visit our returns info page for full details

Is your packaging discreet?

100% yes – there is no mention of Curvaceous Beauties, lingerie or underwear on any outer packaging

Is your sizing small like a lot of other lingerie retailers?

No order your normal size. We have very few returns and a confident of our sizing

What do I do if I have a complaint?

We want you to be happy however, should you feel the need to complain please call 020 7310 8471 or 07535 784601 or use our chat serviceCall 020 7310 8471 or 07535 784601 or use our chat service - if we cannot resolve your issue you may also email us info(at)curvaceous beauties.com (replace (at) for @ or use snail mail: Curvaceous Beauties. Unit 130. Great Cambridge. Cheshunt. Herts EN8 9ES.