We no longer supply physical products from our webstore - please see Lovehoney's return policy which is awesome for details!
We believe our products must live up to your highest expectations and our service must live up to the quality of our products. Our staff are always happy to advise and help our customers select the best products to suit their requirements.
If for some reason, you decide to return part or all of your order, it's easy - simply follow the instructions below.
There are no forms to fill in simply cancel and return your order within 14 days by emailing info @ curvaceousbeauties.com stating your name, order number and which item/s you wish to return.
Items that have been used, washed, cleaned, damaged or soiled; items returned without full tags and packaging; items must be odour free, including the smell of smoke and perfume; please note we cannot refund items mentioned in the previous paragraph. Where the item comes in one of our brand’s glossy boxes this must not be damaged or missing, gift boxes are part of the sale.
Items not covered by our returns policy - any item which touches the eyes or g entials (unless part of a set), stockings, tights, no items from the bodystockings and one pieces collection, no items from the sexy briefs collection, stretch gloves, stretch dresses and any other item 'which by it's nature goes out of shape when tried on', nipple pasties, bondage ties, toys, handcuffs etc., Please do not return these items they will not be refunded. If you enjoyed free delivery we will not refund any delivery charges which Curvaceous Beauties have incurred. Any refunds will be with the deduction of the actual cost of delivery.
Sorry, we do not exchange. Simply re-order in the usual way.
Should a product be faulty, you should let us know immediately as we will happily refund or exchange it for you providing all items if part of a set are returned. You should advise us the product is faulty before it is worn if possible.
We shall be under no liability in respect of any defect arising from fair wear and tear, negligence, abnormal working conditions, wilful damage, misuse or alteration or repair of the ordered goods without our approval.
This page makes up part of our terms and conditions. By placing an order on our website you agree to our returns policy.